運送政策

Shipping Policy

The shipping options may vary depending on the delivery address, what time you make your purchase and item availability.
At the time of processing your purchase, we will show you the available shipping methods, the cost and the delivery date of your order.
Delivery options:
        Collection at showroom - FREE
In the showroom in 15+ working days. You will receive an e-mail notification once the entire order is ready for pick-up.
Remember that the person who comes to collect the order needs only show the e-receipt with the order number, as long as they are the buyer. If someone else comes in your place, they must also show the e-receipt with the order number.
        Door to door delivery - HKD 30.00+ (Calculated by weight)
We aim for next day delivery on all orders placed between Monday and Friday, if all items in the order are available in stock. If this is not possible, we will arrange delivery once everything is ready to ship. Usually this will take 15+ working days.
        SF express service point - HKD 25.00+ (Calculated by weight)
At the SF express service point of your choice within 1-2 working days, if all items in the order are available in stock. If this is not possible, we will arrange delivery once everything is ready to ship. Usually this will take 15+ working days.
Please fill in the code of the SF express service point as your delivery address at the time of purchase.
Bear in mind that deliveries are made from Monday to Saturday (working days only for commercial address).
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ORDER STATUS
You will receive email updates on the status of your order.
You can also access this information in the section "My Account".  If you are not registered, click on the “Order information” link in the confirmation email to track your order.
 
RESTRICTIONS
We try to reach all corners of the earth from GMVonline.store. If there are any delivery restrictions on your address, you will see them at the time of purchase.
 
SPLIT ORDERS
It is possible that your order be dispatched from different logistics centres. If this happens, we'll let you know by email which items you will receive in each shipment.